Contact Seedance
Support, billing, refund, account, partnership, and compliance contact information.
Contact Details
Seedance is an independent AI video creation workspace available at https://seedance2video.ai.
For support, billing, refund, account, partnership, or compliance questions, contact us at:
Email: support@seedance2video.ai
We aim to respond to customer support requests within 2 business days.
What to Include
- The email address used for your Seedance account
- Your order number or payment receipt ID, if the question is about billing
- A short description of the issue or request
- Screenshots or error messages when relevant
Please do not send passwords, one-time codes, full card numbers, or other sensitive credentials by email.
Billing and Payments
Seedance offers paid subscriptions and credit packs. Available payment methods may vary by region and checkout currency.
For billing issues, failed payments, duplicate charges, invoices, cancellations, or refund requests, email support@seedance2video.ai.